Shipping Policy

Our product shipping policy differs from product to product. Your product must be shipped within the product-specific shipping period (Example: 10 working days) specified on the product pages, and the Cargo Tracking Number will be automatically shared to your e-mail address. You will also receive SMS information, and with the tracking number that comes as an SMS.

You can track the cargo.

Return and Exchange Policy

You can cancel your order that has not been shipped yet, from the “Order Tracking” section. If you refuse to buy the product after your order has been shipped, you can return it within 14 days after receiving the cargo.

The product I received is defective, what should I do?

As DMDMK, we apply quality control tests. However, since we do not have a chance to check all products, you may have encountered a manufacturer-related problem. In this case, if you send the product to us within the return period, the necessary checks will be made and a refund or exchange will be made according to your request. For more detailed information about returns, please contact us.

(+86 180 9899 2482).